Privacy Policy

Summary of key points

This summary provides key points from our Privacy Notice. You can find more detail on any topic using the table of contents on this page.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
• Do we process sensitive personal information? We do not process sensitive personal information.
• Do we collect information from third parties? We do not collect any information from third parties.
• How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law — and for other purposes with your consent. We only process information when we have a valid legal reason.
• With whom do we share information? We may share information in specific situations and with specific categories of third parties.
• How do we keep your information safe? We use organizational and technical measures to protect it, though no system can be guaranteed 100% secure.
• What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
• How do you exercise your rights? The easiest way is by visiting our contact page or by contacting us directly.

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. The information depends on your interactions, choices, and the products and features you use, and may include:

• Names
• Phone numbers
• Email addresses
• Date of birth

We do not process sensitive information. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In short: Some information, such as your Internet Protocol (IP) address and browser or device characteristics, is collected automatically when you visit our Services.

This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, how and when you use our Services, and other technical information. We primarily need this information to maintain the security and operation of our Services and for internal analytics and reporting.

We also collect information through cookies and similar technologies. Log and usage data may include date and time stamps, pages and files viewed, searches, features used, system activity, error reports, and hardware settings.

2. How do we process your information?

In short: We process information to provide, improve, and administer our Services, communicate with you, prevent fraud, maintain security, and comply with law. We may process information for other purposes with your consent.

Depending on how you interact with our Services, we may process your personal information:

• To enable user-to-user communications when you choose to use offerings that allow them.
• To send marketing and promotional communications in accordance with your preferences. You can opt out at any time.
• To administer prize draws and competitions.
• To identify usage trends and evaluate and improve our Services, products, marketing, and your experience.
• To determine the effectiveness and relevance of marketing and promotional campaigns.
• To comply with legal obligations, respond to legal requests, and exercise, establish, or defend legal rights.

3. When and with whom do we share your personal information?

In short: We may share information in specific situations and with specific categories of third parties.

We may share your data with vendors, service providers, contractors, or agents who perform services for us and need access to do that work. Our contracts require them to follow our instructions, protect the data they hold on our behalf, not share it with other organizations, and retain it only for the period we instruct.

These categories may include data storage service providers, data analytics services, sales and marketing tools, and website hosting service providers.

Other situations

• Business transfers: In connection with, or during negotiations of, a merger, sale of company assets, financing, or acquisition of all or part of our business.
• Business partners: To offer certain products, services, or promotions.

4. Do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store information.

We may use cookies, web beacons, pixels, and similar technologies when you interact with our Services. These can help secure the Services, prevent crashes, fix bugs, save preferences, and support basic site functions.

Third parties and service providers may use tracking technologies for analytics and advertising, including managing advertisements, tailoring them to your interests, or sending abandoned cart reminders depending on your preferences. Information about refusing cookies is set out in our Cookie Notice.

Google Analytics

We may share information with Google Analytics to track and analyze use of the Services. You can opt out of Google Analytics and review the Google Privacy & Terms page.

5. How long do we keep your information?

In short: We keep information for as long as necessary to fulfill the purposes in this notice unless law requires otherwise.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If this is not possible, such as when information is stored in backup archives, we will securely store and isolate it from further processing until deletion is possible.

6. How do we keep your information safe?

In short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable safeguards. However, no electronic transmission or storage technology can be guaranteed to be 100% secure. We cannot promise that unauthorized third parties will not defeat our security and improperly collect, access, steal, or modify information. Transmission to and from our Services is at your own risk, and you should access the Services only within a secure environment.

7. Do we collect information from minors?

In short: We do not knowingly collect data from or market to children under 18.

By using the Services, you represent that you are at least 18 or are the parent or guardian of a minor and consent to that minor dependent's use of the Services. If we learn that information from a user under 18 has been collected, we will deactivate the account and take reasonable measures to delete the data promptly. If you become aware of such data, email support@qr-fox.com.

8. What are your privacy rights?

In short: You may review, change, or terminate your account at any time, depending on where you live.

Withdrawing consent

If we rely on consent to process your information, you may withdraw it at any time by using the contact details below. This does not affect the lawfulness of processing before withdrawal or processing based on other lawful grounds.

Marketing communications

You can unsubscribe at any time using the link in our emails or by contacting us. We may still send service-related messages needed to administer your account, respond to requests, or for other non-marketing purposes.

Cookies

Most browsers accept cookies by default. You can usually remove or reject them in your browser settings, although this may affect certain features or Services. Questions about your rights may be sent to support@qr-fox.com.

9. Controls for Do-Not-Track features

Some browsers and devices include a Do-Not-Track (DNT) setting. No uniform standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to them. If a standard we must follow is adopted, we will explain that practice in a revised notice.

10. Do other regions have specific privacy rights?

In short: You may have additional rights based on the country where you reside.

Republic of South Africa

You may request access to or correction of your personal information by using the contact details in the data requests section below. If you are unsatisfied with our response to a complaint, you can contact:

11. Do we make updates to this notice?

In short: Yes. We update this notice as necessary to stay compliant with relevant laws.

The updated version will show a revised date at the top. For material changes, we may post a prominent notice or send you a direct notification. We encourage you to review this notice frequently.

12. How can you contact us about this notice?

Email support@qr-fox.com or contact us by post:

13. How can you review, update, or delete the data we collect from you?

Depending on applicable law, you may have the right to request access to your personal information and details of its processing, correct inaccuracies, delete information, or withdraw consent. These rights may be limited in some circumstances. To submit a request, visit our contact page.